FAQ

When is my order delivered?

See our Shipping Policy.

 

Where do you ship to? 

See our Shipping Policy.

 

Can I track & trace my order?

Yes. After your order is fulfilled, a Track & Trace code will be e-mailed to you by our shipping partner Iberomail (please check your spam box). The e-mail tells you how to track your order.

 

Which payment methods do you accept?

We accept:

PayPal

VISA 

Mastercard 

AMEX

Multibanco

iDEAL

Bancontact

Google Pay

Apple Pay

Klarna Pay Now

 

Which currencies can I pay in?

EUR, GBP, USD, Australian Dollar, Brazilian Real, Bulgarian Lev, Canadian Dollar, Cape Verdean Escudo, Chinese Yuan, Croatian Kuna, Czech Koruna, Danish Krone, Hong Kong Dollar, Hungarian Forint, Icelandic Króna, Israeli New Shekel, Japanese Yen, Macanese Pataca, Mexican Peso, New Taiwan Dollar, Philippine Peso, Polish Zloty, Romanian Lei, Singapore Dollar, South African Rand, South Korean Won, Swiss Franc.

The currency conversion rate is the general market rate at the time of purchase.

 

Can I return my order?

See our Refund Policy.

 

Can I pick multiple different wines & ales (mix & match) in one order? 

Yes. 

  

Are all Bonjardim beverages organic?

Yes, they are all organic, certified by ECOCERT.

  

What is done with my data?

See our Privacy Policy.